Who we are
While visiting our site, at thesura.in (hereinafter “Site”), we provide you with an Internet experience that delivers the information, resources and services that are most relevant to you. To achieve this goal, part of the operation of the Site includes the gathering of certain types of information about Site users. This Privacy Policy, which applies to the Site, addresses how we treat your information. To provide products or services to you, to process reservations or other transactions and provide customer service, we may collect personal information from you at several different points on our website or based upon information you have voluntarily provided. We are the sole owner of the information collected on this website. We may use your personal information we collect to provide enhanced services, understand your needs better.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Below mentioned Terms are for Legal purpose
Refusal of Accommodation Agreements
The SURA management may refuse to enter into an accommodation agreement in the following cases:
- When the accommodation application violates the stipulations of these Terms and Conditions
- When guestrooms are fully booked
- When a potential guest is deemed likely to break the law, disrupt public order, or act contrary to public morals during
their stay. - When a potential guest is deemed to fall under any of the following categories（a）t（c）:a. An organized crime group under the Act on Prevention of Unjust Acts by Organized Crime Group Members Act No. 77 of 1991）as stipulated in Article 2 (2）hereinafter “organized crime group”）, a member of an organized crime group as stipulated in Article 2 (6) (hereinafter “organized crime group member”）, an associate member or affiliate of an organized crime group or any other antisocial force
- When the applicant is involved in corporations or other organizations whose operations are controlled by an organized crime group.
- When any of the directors of the applicant’s corporation is classified as a member of an organized crime group.
- When the potential guest’s behavior poses a significant nuisance to other guests.
- When the potential guest clearly has a contagious disease.
- When the potential guest uses violence, threats, blackmail, or intimidation to make unjust or unreasonable demands against the sura villa or its employees, or is deemed to have engaged in any similar acts in the past.
- When the sura villa is unable to accommodate guests due to natural disaster, facility malfunction, or other inevitable circumstances.
- When the potential guest is intoxicated, exhibits or has exhibited extremely abnormal behavior that may pose a nuisance to other guests, or in cases that fall under the provisions of prefectural ordinances.
- When the potential guest is extremely unsanitary or is wearing extremely dirty clothes that may cause a nuisance to other guests.
- When the potential guest conceals the fact that they have reserved a guestroom within the villa for the purpose of making a profit, either for themselves or for a third party, by selling goods, etc.
- When the potential guest does not comply with these Terms and Conditions or with cancellation and payment policies when making a reservation.
Prohibited Activities
- Guests shall not engage in the following acts, either on their own or through the use of a third party:
Using fraudulent payment methods such as stolen credit cards when staying at the SURA villas.
Mass booking followed by mass cancellation or any similar acts.
Removal, defacing, or destroying equipment within the SURA villa facilities, or any similar acts
Obstruction of business or damaging the reputation or brand of the villa or the SURA group by making demands that exceed socially acceptable norms, or slandering, defaming, threatening, or harassing the SURA villas or its staff or posting inflammatory remarks on social networking sites, or any similar acts
Violence, threats, extortion, or other coercive and unreasonable demands against the SURA villas or its staff
Any acts that cause or risk causing inconvenience, damage, or disadvantage to other guests, third parties, the SURA villas, or the SURA group
Any acts that infringe or risk infringing on the copyrights, trademarks, or other intellectual property rights, privacy rights, personal rights, or any other rights of other guests, third parties, the SURA villas, or the SURA group
Acts that violate or risk violating public order or law, or any criminal acts
Displaying the power of an organized crime group or acts of aiding and abetting an organized crime group
Violation of any other provisions of these Terms and Conditions
Violation of any other rules in the SURA Rules and Regulations
Any other acts deemed inappropriate by the SURA
The SURA villas shall be entitled to claim compensation from the guest for any damages incurred as a result of the acts in the preceding paragraph.